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FAQ

paletteABOUT OUR ICONS

During the decline of their food business due to COVID-19, Merijn and Daan, both passionate about sports, founded Our Icons. They create artworks of iconic sports moments to transfer your room with Our Icons.

Read our story here.

With our improved price and product quality, we aim to expand even further by creating new artworks, content, and cool collaborations with sports players and clubs.

If you know of a player who would like to collaborate with us, please WhatsApp me directly on: +316 27 207 989.

Yes, all of the artworks are personally designed by us.

shopping_cartORDER

You can place an order by visiting our website and selecting the artwork you want to purchase. Once you have made your selection, simply follow the checkout process.

The discount for the 2nd and 3rd moments will be applied automatically once you add them to your cart.

Yes, we offer custom-made artwork. Please contact us at info@our-icons.com with your request.

check_boxNEW (!) PRODUCT QUALITY

We have recently upgraded our product quality by sourcing a new premium supplier for our frames and prints. Our high-quality prints are now on heavy weight paper (280G/M²) that is 5 times thicker than regular A4 paper. Additionally, our black wooden frames come with a durable 0.25mm thick white passepartout and are protected by 1mm acrylic glass with a foil layer.

Proud to present product quality details here.

Our poster prints are of high quality, printed on heavy weight linen paper (280G/M²) with a unique crosshatch pattern that allows for complex full-color graphics. The paper has a thickness of 0.34mm, providing a sturdy feel and preventing colors from shining through the backside.

Proud to present product quality details here.

Our black wooden frames are of high quality and feature a modern design with a flat wood moulding, MDF backing board with pivot springs, and a sawtooth hanger for easy installation. They are protected by 1mm acrylic glass with a foil layer and include a durable 0.25mm thick white passepartout for a premium finish.

Proud to present product quality details here.

Yes, all frames come with a white passepartout with a thickness of 0.25mm.

Proud to present product quality details here.

Yes, we are extremely proud of our new product quality.

Proud to present product quality details here.

local_shippingSHIPPING & DELIVERY

Yes, we offer worldwide shipping.

See our delivery times and rates per region here.

Delivery times vary depending on the destination country.

You can find out more about shipping here.

Shipping costs depend on the country of delivery and the order value.

You can find out more about shipping here.

We take great care in packaging all of our artworks in sturdy materials to ensure safe delivery. In the unlikely event that your artwork arrives damaged, please reach out to us with a photo of the damage and we will promptly address the issue.

repeat_onRETURNS

We offer a 14-day return policy for all our products. Items must be returned in an unworn and unwashed condition, suitable for resale.

You can find out more about return policy here.

Please send an email to info@our-icons.com with a picture of the damaged product, and we will work with you as quickly as possible to find a solution.

credit_cardPAYMENT OPTIONS

We accept payment by credit card, debit card, and PayPal.

Yes, we take payment security very seriously. We use trusted payment processors and SSL encryption technology to ensure that your payment information is protected and secure. You can shop with confidence knowing that your payment details are safe with us.

Yes, we offer the option to buy now and pay later using Klarna.

helpCONTACT & SUPPORT

ou can contact us by sending an email to info@our-icons.com or by filling out the contact form on our website.

If you're interested in becoming a reseller, please send an email to info@our-icons.com with your inquiry.

If you're interested in collaborating with us, please send an email to info@our-icons.com with your proposal.

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Our customer service will be happy to help you.

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